Relay
인기Relay.app is a team friendly AI workflow platform that mixes automated steps with human in the loop approvals, so marketing, sales, and ops teams can put real processes on autopilot while keeping people in charge.
개요
Relay.app shut down in September 2026: the company deleted all accounts, workflows, and run history permanently, so the tool can no longer be used and this page remains as a reference for teams evaluating the automation category. In its prime, Relay.app was the most team friendly way to put AI into production workflows, pairing AI speed with human judgment: plays drafted emails, scored leads, or summarized documents with GPT or Claude, then paused for a one click approval in Slack or email before anything customer facing went out. Pricing had started with a free plan for testing, then Professional from $19 per month with 750 steps and 5,000 AI credits, and Team from $59 per month for up to 10 users, with a 4.5 out of 5 rating for both ease of use and value for money. Native integrations covered Slack, Google Workspace, Notion, HubSpot, Salesforce, and Airtable, with webhooks and an API for everything else. The lasting lesson from Relay is that human in the loop control works as a product differentiator: approvals, fields, and waits were first class steps, and teams that liked that pattern can find it in surviving alternatives with similar approval checkpoints and SOC 2 covered security review.
주요 기능
장점
- +Approvals keep humans in control of sensitive actions
- +Approachable editor for non technical teams
- +Fair pricing with a useful free plan
단점
- -Fewer prebuilt AI nodes than developer focused rivals
- -Complex orchestration can hit plan limits
추천 용도
연동 및 호환성
Frequently Asked Questions
What makes Relay different from other automation tools?
Relay builds human approval directly into workflows. A play can draft an email with AI and then wait for a one click approval in Slack before sending, which keeps people accountable for customer facing actions.
What is a play in Relay?
A play is a Relay workflow: a sequence of automated steps, AI steps, and optional approval checkpoints that runs when triggered by an app event, a schedule, or a webhook.
How much does Relay cost?
It no longer does: Relay.app shut down in September 2026 and permanently deleted all accounts, workflows, and run history. In its final months the plans were a free tier for testing, Professional from $19 per month with 750 steps and 5,000 AI credits, and Team from $59 per month for up to 10 users. Teams seeking a replacement should look at current automation platforms with human approval steps.
Which apps does Relay integrate with?
Native integrations include Slack, Google Workspace, Notion, HubSpot, Salesforce, Airtable, and many more, plus webhooks and API steps for custom systems.
Is Relay good for non technical teams?
Yes. The editor is visual and plain language, and most plays can be built without any code, which is why marketing and operations teams are the fastest growing user group.
Can Relay run different actions based on conditions?
Yes. Paths let one play branch into different actions based on AI decisions or rule based conditions, so a single workflow can route high value leads to sales, send everyone else an email sequence, and log the rest, all from one trigger.
Is Relay secure enough for regulated teams?
Relay is SOC 2 Type II certified, and approvals happen inside Slack or email with one click, so sensitive customer facing actions stay auditable. That combination of certification and human oversight is why compliance minded teams choose Relay over fully autonomous agents.
Can I pick which AI model each Relay step uses?
Relay did before its shutdown: AI steps let you choose between GPT and Claude on a per step basis, so you could draft copy with one model and summarize or classify with another depending on quality and cost. Model choice combined with branching paths and human in the loop approvals, meaning an AI draft could route to a person in Slack before anything sent. The platform closed in September 2026, so new signups are no longer possible.
평점 세부정보
지원 언어
데이터 개인정보 보호 및 보안
SOC 2 Type II certified